Last updated: July 10, 2025

MediaPilotPro ("MediaPilotPro," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by MediaPilotPro. This Privacy Policy applies to our website, www.mediapilotpro.com, and its associated subdomains (collectively, our "Service"). By accessing or using our Service, you acknowledge that you have read, understood, and agree to the collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

For the purposes of EU data protection laws ("Data Protection Law"), MediaPilotPro is the data controller (i.e., the company responsible for and controlling the processing of your personal data). You may contact our data protection officer by emailing [email protected] (please include "DPO" in the subject line).

1. Information We Collect and Why

The types of personal information we collect include:

• Information you provide directly: When you register for the Service, connect your social media accounts, submit a support request, or communicate with us, we may collect your name, email address, location, company name, job title, payment information, and social media credentials.
• Information from third-party services: When you connect third-party services (e.g., Facebook, Instagram, LinkedIn), we may collect data such as your profile name, followers, and access tokens, subject to your privacy settings with those services.
• Information from other sources: We may combine data from analytics tools, business partners, or public sources to enhance our records.

We use this data to:

• Deliver and improve the Service
• Personalize your experience
• Manage your account and billing
• Send transactional and marketing communications
• Ensure platform security and performance

1. Cookies and Tracking Technologies

We and our partners use cookies, beacons, tags, pixels, and other tracking technologies to collect usage data. This includes your IP address, device information, browser type, referring URL, and how you interact with the Service.

Tracking technologies help us:

• Understand usage trends
• Analyze user engagement
• Improve functionality